Connection Guide
For The End Users
Basic Connection Requirements
- Network Name (SSID): The standard name worldwide is “eduroam”.
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Username: Must be an email address, for example: username@university.edu.eg
Password: The user’s credentials obtained from their original institution
Set Up Steps for Different Devices
- Windows and macOS Devices: Setup steps video creation is in progress.
- Android and iOS Devices: Setup steps video creation is in progress.
- Tip: Once the device is set up at your university, it will automatically work anywhere the service is available globally, without needing to be reconfigured.
Usage Policy and Obligations
- Users must adhere to the following guidelines to ensure the continuity and security of their accounts:
- Password Strength: Must be at least 8 characters long, including uppercase and lowercase letters, numbers, and symbols, and must not contain the username.
- Password Change Frequency: Change your password every 180 days.
- Account Protection: Your account will be temporarily suspended if you fail to log in five consecutive times.
- Number of Devices: A maximum of four (4) devices can be connected simultaneously.
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Fair Use: This service is intended for academic and research purposes only; downloading movies, music, large files, or engaging in illegal activities and data piracy is prohibited.
Technical Support and Troubleshooting
- If you encounter a problem while roaming, you should first contact the IT department at your home university.
- Your home university will verify your information and assist you in setting up your device.